Help & FAQ

Frequently Asked Questions

How long does shipping take?
Most of our dresses are made to order and usually ship within 13–14 business days. Delivery typically takes an additional 5–10 business days, depending on your location.

Are your dresses made to order?
Yes, most of our dresses are made to order to ensure quality and attention to detail.

How do I choose the right size?
We recommend checking our size chart before placing your order. If you're unsure, feel free to contact us for assistance.

Do you accept returns or exchanges?
Yes, we accept returns. Please refer to our Refund Policy for full details and conditions.

How can I track my order?
Once your order is shipped, you will receive a tracking number via email.

What payment methods do you accept?
We accept major credit and debit cards, as well as other secure payment methods available at checkout.

How can I contact you?
You can reach us through our Contact page, and we’ll be happy to assist you.